Welcome
A safe space where you can truly be heard
Compassionate counselling for self discovery and healing with sessions in Hove, Horsham and
online.
About Jess Austin Counselling
About Me
I’m a fully qualified person-centred counsellor with a Level 4 Diploma and a registered member of the British Association for Counselling and Psychotherapy (BACP). I offer a calm, supportive space where you can talk openly, explore what’s going on for you, and start to make sense of things — in your own time, and in your own way.
My training as a counsellor involved having personal therapy myself, and I’ll be honest — I wasn’t quite prepared for how deeply it would impact me. That experience helped me understand just how powerful it can be to feel truly listened to and understood. It gave me a chance to connect with parts of myself I hadn’t fully acknowledged, and it brought a sense of clarity I didn’t know I was missing. Going through that process has made me even more passionate about this work — not just because I’ve seen the impact in others, but because I’ve felt it myself.
At the heart of my work are values like authenticity, compassion, and respect. I believe in creating a space where you can come exactly as you are — where you don’t need to have all the answers, and you don’t have to fix everything straight away. I see counselling as a collaborative process, where you lead the way and I’m there to walk alongside you — listening with care, reflecting things back, and helping you find your own way forward.
I have experience working with individuals navigating anxiety, past trauma, burnout, and overwhelm. I’ve also spent the past 18 months facilitating group therapy sessions for mothers, offering a place for shared experience, emotional support, and connection. While I have a strong understanding of the unique pressures that can come with parenthood, I work with adults and young people aged 16 and over, whatever their background or reason for seeking support.
Where I Work
I offer in-person sessions in Hove and Horsham, as well as online counselling for those who prefer the flexibility of working from home.
Taking the First Step
I know it’s not always easy to reach out — especially if you’re not sure what to expect. That’s why I offer a free 15-minute call, so you can get a sense of how I work and see whether it feels like the right fit for you.